We work hard to make a great product. If somehow it doesn’t live up to your expectations, we want to know about it so we can make things right! We stand behind our product quality and proudly service our customers. If you think our product hasn’t stood up the way it should, let’s make your life easier! Just email us at firstname.lastname@example.org or contact your authorized Acacia representative within 45 days with a picture of the issues so we’ll be able to evaluate it right away and get things straightened out.